How We Rate

Our Review Methodology at Geekinfoloaded

At Geekinfoloaded, every casino review published on geekinfoloaded.com is built on a foundation of rigorous, independent testing. Our lead reviewer, Claudine Legault, personally signs up, deposits real money, plays games, contacts support, and withdraws funds before a single word of a review is written. This hands-on approach ensures that every rating you read reflects a genuine player experience, not a summary of a casino's own marketing materials.

This page explains exactly how we evaluate online casinos available to Canadian players in 2026, what criteria we use, how much weight each factor carries, and how we keep our reviews free from operator influence.

Step-by-Step: How Claudine Legault Reviews a Casino

Step 1 — Initial Research and Licensing Check

Before creating an account, Claudine verifies the casino's licensing information. She cross-references the licence number against the issuing regulatory body's official database to confirm it is current and valid. Casinos that cannot demonstrate a legitimate licence from a recognized authority are removed from consideration entirely.

Step 2 — Account Registration and Verification

Claudine registers a real account using standard personal details, documenting how long registration takes, what documents are requested for KYC (Know Your Customer) verification, and how smoothly the identity confirmation process runs from a player's perspective.

Step 3 — Bonus Claiming and Terms Review

She actively claims the welcome bonus and any other available promotions, then reads the full terms and conditions in detail. Wagering requirements, game contribution percentages, maximum bet limits, and withdrawal caps are all recorded and assessed for fairness.

Step 4 — Game Library Exploration

Claudine browses and plays a representative sample of games across multiple categories — slots, table games, live dealer titles, and specialty games. She notes the software providers featured, the quality of the gameplay experience, and whether games load reliably on multiple devices.

Step 5 — Deposits and Withdrawals

Real deposits are made using payment methods popular with Canadian players, including credit cards, e-wallets, and Interac where available. A withdrawal is then requested and tracked from submission to arrival, measuring processing speed and identifying any friction in the cashout process.

Step 6 — Customer Support Testing

Claudine contacts the support team through every available channel — live chat, email, and phone if offered — at different times of day. She evaluates response speed, accuracy of answers, and the overall helpfulness of the support agents.

Step 7 — Mobile Experience Assessment

The casino is tested on both a smartphone browser and, where applicable, a dedicated mobile app. Claudine evaluates layout, navigation, game availability, and whether deposits and withdrawals function smoothly on a mobile connection.

Step 8 — Final Scoring and Publishing

All findings are compiled, scored against our weighted criteria, and written into a structured review. Reviews are dated and updated whenever a casino makes significant changes to its offerings or terms.

Our Rating Criteria and Weightings

Each casino receives an overall score out of 10, calculated by combining scores across six core categories. The table below shows each category and the weight it carries in the final score.

Category	Weight	What We Look At
Licensing & Safety	25%	Valid licence from a recognized authority, SSL encryption, responsible gambling tools, fair play certification
Bonuses & Promotions	20%	Welcome offer value, wagering requirements, ongoing promotions, fairness of bonus terms
Game Selection	20%	Number and variety of games, software providers, RTP transparency, live dealer availability
Payment Methods	15%	Deposit and withdrawal options for Canadian players, processing times, fees, withdrawal limits
Customer Support	10%	Availability hours, response speed, quality of assistance, number of contact channels
Mobile Experience	10%	Mobile browser performance, app availability, game selection on mobile, ease of navigation

Understanding Our Rating Scale

Every casino reviewed on geekinfoloaded.com receives a score from 1 to 10. Here is what each range means:

9.0 – 10.0 — Exceptional: Outstanding across all categories. Highly recommended for Canadian players.
7.0 – 8.9 — Good: Performs well in most areas with only minor drawbacks.
5.0 – 6.9 — Average: Meets basic standards but has notable weaknesses worth considering.
3.0 – 4.9 — Below Average: Significant issues in multiple areas. Approach with caution.
1.0 – 2.9 — Poor: Serious red flags identified. Not recommended.

Casinos that score below 5.0 are listed on our site with a clear warning to inform readers of the specific concerns we identified during testing.

How Geekinfoloaded Stays Unbiased

Independence is the cornerstone of everything we do at Geekinfoloaded. Claudine Legault operates without any editorial influence from the casinos she reviews. Here is how we protect that independence:

No paid placements: Casinos cannot pay to improve their rating or their position in any of our lists. Rankings are determined solely by review scores.
Real money testing: Claudine funds all testing from her own pocket. This ensures she experiences the casino exactly as a regular player would, with no special treatment from operators.
Affiliate transparency: Geekinfoloaded may earn a commission if a reader clicks a link and registers at a casino. This commercial relationship never influences scores or written conclusions. Our editorial process is completed before any affiliate arrangement is considered.
Regular re-evaluation: Casinos are re-tested periodically. A high score earned in a previous year can be reduced if standards have declined. We are loyal to our readers, not to operators.
Complaints taken seriously: If readers report experiences that contradict our findings, we investigate and update our review accordingly.

A Note on Expertise

Claudine Legault has spent years studying the online gambling industry, with a focused understanding of the Canadian market, provincial regulations, and the specific needs of players in 2026. Her reviews combine technical knowledge of casino operations with the practical perspective of an active player. At Geekinfoloaded, expertise is not a claim — it is something we demonstrate through the depth, accuracy, and consistency of every review we publish.

If you have questions about our methodology or want to report an issue with a casino we have reviewed, you are welcome to reach out through